Privacy

BUSINESS ROCKET ®

Rocket Concept srl

Registered office address :

Av. Arnaud Fraiteur 15/23,

1050 Brussels

Contact: 023350119

VAT : BE 1028.988.668

Our website address is : businessrocket.be

Privacy policy

Business Rocket - Web & SEO Agency

At Business RocketProtecting your personal data is not just a legal obligation: it is an ethical and strategic commitment. We comply strictly with the provisions of :

• the Belgian law of 8 December 1992 on the protection of privacy (still applicable for certain transitional obligations),

• the law of 30 July 2018 on the protection of individuals with regard to the processing of personal data (Belgian transposition of the RGPD),

• the Regulation (EU) 2016/679 (RGPD) in force since 25 May 2018,

• the recommendations of theData Protection Authority (DPA),

• and, to the extent applicable to our sector, the principles of the ISO 27001 standard and NIS2 directive in information and cyber security.

1. Data collected and purpose

We only collect data that is strictly necessary, in a fair and transparent manner, in particular via :

• The contact forms or request a quote

• The subscribe to our newsletter

• The requests for support or information

• The statistical analysis of visitor numbers (anonymised or pseudonymised)

The data collected may include: your surname, first name, company, email address, telephone number, message content or request history.

Purposes of processing :

• Respond to your requests or contact you again

• Performing a contract or pre-contractual measures

• Comply with our legal obligations (tax, accounting, etc.)

• Improve our site and services

2. Legal basis

The processing of your data is based on either :

• Your free and informed consent

• Performance of a contract or pre-contractual measures

• A legal obligation

• Legitimate interest of our company to provide you with a quality service while guaranteeing your safety.

3. Shelf life

Your data is stored :

• Duration necessary for the purpose of processing

• Or up to your explicit request for deletion

• With a maximum of 10 years for documents with legal or contractual value

4. Confidentiality and security

The data are processed exclusively in-house by duly authorised persons. We set up :

• from technical security measures (firewall, SSL, audits, strong authentication, etc.)

• from organisational measures (internal charter, cyber security awareness, RGPD documentation)

• a strict confidentiality policy for all our employees and subcontractors

We are committed to never sell, rent or exchange your personal data for commercial purposes.

5. Data sharing

Your data may be shared only :

• with RGPD-compliant subcontractorsWhere necessary (e.g. hosting provider, CRM solution, automated marketing tools, etc.)

• or in the event oflegal obligation (e.g. judicial requisition, tax audit)

• always remaining limited to what is strictly necessary

• with third parties

All our partners are bound by an RGPD-compliant data processing contract.

6. Your rights

In accordance with Articles 12 to 22 of the RGPD, you have the following rights:

• Right of access to your data

• Right of rectification or update

• Right to erasure ("right to be forgotten")

• Right to restrict processing

• Right to object treatment

• Right to portability data

• Right to lodge a complaint to the Data Protection Authority (www.autoriteprotectiondonnees.be)

7. Contact for any questions or requests

To exercise your rights or ask any questions relating to data protection, please contact :

Business Rocket - Rocket Concept SRL

Avenue Arnauld Fraiteur 15/23 - 1050 Brussels

Email : contact@businessrocket.be

All requests must be accompanied by proof of identity. We are committed to responding within 30 days maximum.

Burst Statistics

This website uses Burst Statistics, a privacy-protected statistical tool, to analyse visitor behaviour. For this functionality, we (this website) collect anonymous data, stored locally without sharing it with other parties. For more information, please read the Privacy statement of Burst.

 

Really Simple SSL

Really Simple SSL and Really Simple SSL modules do not process any personally identifiable information, so the GDPR does not apply to these extensions or the use of these extensions on your website. You can find our privacy policy here.

 

Complianz

This website uses Complianz's Privacy Suite for WordPress to collect and record consent based on browser and device. For this functionality, your IP address is anonymised and stored in our database. This service does not process any personally identifiable information and does not share any data with the service provider. For further information, please consult the Privacy statement of Complianz.

 

Google Analytics and Beehive Pro

This site uses Google Analytics to track site traffic. The data collected is processed in such a way that visitors cannot be identified.

 

Smush

Note: Smush does not interact with end users on your website. The only Smush opt-in is to a newsletter subscription for site administrators only. If you wish to notify your users of this in your privacy policy, you can use the information below.

Smush sends images to WPMU DEV's servers in order to optimise them for web use. This includes the transfer of EXIF data. EXIF data will either be deleted or returned as is. It is not stored on WPMU DEV's servers.

Smush uses the Stackpath content delivery network (CDN). Stackpath may store web log information of site visitors, including IP addresses, UA, referrer, location and ISP information of site visitors for up to 7 days. Files and images served by the CDN may be stored and served in countries other than your own. stackpath's privacy policy can be found here.

 

Akismet

We collect information about people who comment on sites that use Akismet's anti-spam feature. The information collected depends on how Akismet has been set up on the site, and typically includes the IP address of the commenter, user agent, referrer, site URL (as well as other information directly from the comment such as name, username, email address, and the comment itself).

 

Hustle

When visitors or users submit a form or view a module, we capture theIP address for analysis purposes. We also capture theemail address and may capture other personal data included in the form fields.

When visitors or users submit a form or consult a module, we keep the data for an indefinite period or until they request it to be deleted.

All the data collected may be displayed publicly and we send them to our employees or subcontractors to carry out the necessary actions based on the submission of the form.

What personal data do we collect?

When visitors or users submit a form, we record the IP address for protection against spam. We will also contact e-mail address and may capture other personal data contained in the form fields.

 

How long do we keep your data

When visitors or users send us a form, we keep the data for an indefinite period or until they request it to be deleted.

 

Where we send your data

All the data collected may be displayed publicly and we send them to our workers or subcontractors to carry out the necessary actions based on the submission of the form.

 

Third parties

• We use Google reCAPTCHA for spam protection. Their privacy policy is available here : https://policies.google.com/privacy?hl=en
• We use Akismet Spam for anti-spam protection. Their privacy policy can be found here: https://automattic.com/privacy/
• Mailchimp allows us to manage our subscriber list. Their privacy policy can be found here : https://mailchimp.com/legal/privacy/
• We use ActiveCampaign to manage our subscriber list. Their privacy policy is available here : https://www.activecampaign.com/privacy-policy/
• We use Campaign Monitor to manage our subscriber list. Their privacy policy is available here : https://www.campaignmonitor.com/policies/#privacy-policy
• We use Google Drive and Google Sheet to manage the integration of our data. Their privacy policy can be found here : https://policies.google.com/privacy?hl=fr

When you leave a comment on our site, the data entered in the comment form, as well as your IP address and your browser's user agent, are collected to help us detect undesirable comments.

 

An anonymised string created from your e-mail address (also known as a hash) can be sent to the Gravatar service to check whether you are using it. The Gravatar service's confidentiality clauses are available here : https://automattic.com/privacy/. Once your comment has been validated, your profile photo will be publicly visible next to your comment.

 

Media

If you upload images to the site, we advise you to avoid uploading images containing EXIF data of GPS coordinates. People visiting your site may download and extract location data from these images.

Cookies

If you leave a comment on our site, you will be asked to save your name, e-mail address and site in cookies. This is purely for your convenience so that you do not have to enter this information if you leave another comment later. These cookies expire after one year.

If you go to the login page, a temporary cookie will be created to determine whether your browser accepts cookies. It does not contain any personal data and will be deleted automatically when you close your browser.

When you log on, we will set a number of cookies to record your login information and screen preferences. The lifetime of a connection cookie is two days, that of a screen option cookie is one year. If you tick "Remember me", your connection cookie will be kept for a fortnight. If you log out of your account, the login cookie will be deleted.

By modifying or publishing a publication, an additional cookie will be stored in your browser. This cookie does not contain any personal data. It simply indicates the ID of the publication you have just modified. It expires after one day.

 

Embedded content from other sites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other sites behaves in the same way as if the visitor were visiting that other site.

These websites may collect data about you, use cookies, embed third-party tracking tools and track your interactions with this embedded content if you have an account connected to their website.

 

Use and transmission of your personal data

If you request a password reset, your IP address will be included in the reset e-mail.

 

 

Storage periods for your data

If you leave a comment, the comment and its metadata are kept indefinitely. This allows subsequent comments to be automatically recognised and approved instead of being left in the moderation queue.

For accounts that register on our site (where applicable), we also store the personal data indicated in their profile. All accounts can view, modify or delete their personal information at any time (with the exception of their user ID). Site managers can also view and modify this information.

 

The rights you have over your data

If you have an account or if you have left comments on the site, you may request to receive a file containing all the personal data we hold about you, including that which you have provided to us. You may also request the deletion of your personal data. This does not include data stored for administrative, legal or security purposes.

 

Where your data is sent

Visitor comments can be checked using an automated service to detect undesirable comments.